Guest Experience

Turn guest interest into booked events

Guests explore your spaces, menus and packages from one button on your site, get answers day or night, and share their plans through questions built around your venue. Your team gets an inquiry ready to confirm on the first reply.

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24/7

Answers guest questions day or night

On brand

Your logo, colours and voice

Every space

Guests get a feel for the vibe before they inquire

Built around your venue

Every venue runs events differently. Your guests get an experience that looks, sounds and works like yours.

Your Full Program

Menus, packages, amenities and event details from across your website, together behind one button.

Tailored Options

Guests only see the spaces and options that fit their event type and group size.

Your Brand

Your logo, colours and tone from the first message, so guests feel like they’re talking to your venue, not a booking tool.

A booking flow built for your venue

Every guest answers questions picked for your venue and the event they're planning. A rehearsal dinner and a corporate buyout take different paths, so each inquiry arrives with what your team needs to know: the date, headcount, budget, menu ideas and the vision behind it. No more chasing answers over four emails.

See how the Booking Widget works

Let guests find the right date

Show open dates or keep them private, depending on how you run events. Connect your calendar and guests can pick from open dates, or leave it off and they'll share the dates they have in mind.

Let guests explore your spaces

If you have photos or videos of your spaces, add them and guests can explore at their own pace, getting comfortable with the room and the vibe before they reach out.

Speak your guests' language

If your guests speak more than one language, the widget can too. Guests can inquire in English, French or Spanish, which works well when your team is multilingual or you welcome guests from different cities.

Every detail your team needs

Budget, vision, catering, music, AV, drinks. The widget walks guests through the details that matter to you and your events team, and even suggests a few they hadn't thought of. It's easy for guests, and your team starts the first conversation already knowing what they want.

A booking flow built for your venue

Every guest answers questions picked for your venue and the event they're planning. A rehearsal dinner and a corporate buyout take different paths, so each inquiry arrives with what your team needs to know: the date, headcount, budget, menu ideas and the vision behind it. No more chasing answers over four emails.

See how the Booking Widget works
A booking flow built for your venue

Let guests find the right date

Show open dates or keep them private, depending on how you run events. Connect your calendar and guests can pick from open dates, or leave it off and they'll share the dates they have in mind.

Let guests find the right date

Let guests explore your spaces

If you have photos or videos of your spaces, add them and guests can explore at their own pace, getting comfortable with the room and the vibe before they reach out.

Let guests explore your spaces

Speak your guests' language

If your guests speak more than one language, the widget can too. Guests can inquire in English, French or Spanish, which works well when your team is multilingual or you welcome guests from different cities.

Speak your guests' language

Every detail your team needs

Budget, vision, catering, music, AV, drinks. The widget walks guests through the details that matter to you and your events team, and even suggests a few they hadn't thought of. It's easy for guests, and your team starts the first conversation already knowing what they want.

Every detail your team needs

Arlo Wine Bar · Ottawa

Two private rooms, six years in business, and a hospitality philosophy they weren’t willing to trade for efficiency.

“We get to still be ourselves, but be efficient in it.”

Mark Ghali · Owner, Arlo Wine Bar

Everything your hospitality team needs to run a more successful private events program

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Questions venues ask

We're ready to answer any of your questions

Paloma's Booking Widget is a smart, conversational experience that integrates seamlessly into your website and social pages. It works 24/7 in multiple languages to pre-qualify inquiries by answering questions about menus and facilities, showcasing spaces, showing calendar availability and waitlist options, and delivering the final inquiry as a clear, concise summary ready for your event team to close. The results are faster response times, dramatically less back-and-forth, and increased conversion rates.
Paloma’s Booking Widget offers a smart, conversational experience that guests can access from your website, Instagram, link in bio tools, or even inside ChatGPT. Guests receive answers in real time, interact in their preferred language, explore images and videos of your spaces, view available dates, join waitlists, and submit complete private event inquiries in minutes. Once a booking is underway, guests can request changes that are approved and automatically synced across the same email thread, keeping guests and venue teams aligned. Venue teams spend less time chasing details and more time converting high quality inquiries into confirmed bookings.
Yes. Guests can inquire in English, French or Spanish, and your team receives the details ready to act on. It's optional, so turn it on if your team works in more than one language or your venues serve more than one city.
As guests inquire, the Booking Widget prompts them on budget, vision, catering, music, AV and drinks, so your team knows what they want before the walkthrough.
Yes. The Booking Widget sounds like your venue, not a generic platform, so guests feel like they're talking to you from the first message.