Case studies
See how venue teams grew private event revenue by 35% to 75%
Six hospitality teams, on the record, with the numbers they earned. More inquiries. Faster responses. More revenue from the spaces they already had.
Featured
$500,000 in new group sales. At one location.
Eatz Enterprises runs 13 Moxies restaurants across Canada. Group booking inquiries used to land in a generic store inbox and get buried by the day. Now senior leaders each oversee a region, tracking response time and conversion across every location — and the numbers moved everywhere.
“You don’t realize how much runway you have until you have the right tool in your hand.”
Joey Yallits · VP Operations, Eatz Enterprises Group · 30 years with the company
More venue stories
Arlo Wine Bar · Ottawa · Natural wine bar
“We get to still be ourselves, but be efficient in it.”
Mark Ghali, Owner · Simon Hodgson, General Manager
FONO HiFi Lounge · Ottawa · Restaurant & event space
“You don’t want to start with 100 emails. You want to start with one form.”
Matías Muñoz, Owner, FONO HiFi Lounge
Moxies · Ottawa · 4 locations
“It created hospitality from the first email — because believe it or not, you can still get a feeling from an email.”
Betty O’Rourke, Senior Private Events Leader, Moxies
Union Local 613 · Ottawa · Cocktail bar & restaurant
“My conversion rate was awful. Now my conversion rate is close to 85, 90%, I kid you not.”
Ivan Gedz, Owner, Union Local 613
Canlis · Seattle · Fine dining
“Our team was looking for a way to streamline the inquiry process but we were not willing to compromise on the curated, relational experience we strive to offer each guest. Paloma has been the perfect solution.”
Emma Holmgren
Private Events Manager
Town/Citizen · Restaurant
“All the info now comes to me in a clear and concise manner, with all the relevant details needed to make it very easy to respond quickly and effectively. Even before I get involved, they can decide for themselves if we are the right fit for them.”
Lori Wojcik
Owner