Basic email is not enough

Basic email is for correspondence, not for managing private events

Offering guests a basic email address to inquire about private events is like asking them to hail a taxi in the rainy street instead of booking an Uber. The delay and frustration is something they will only endure once, if that.

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Works with Gmail Google Calendar

Paloma revenue dashboard

Brands we work with

Comparison

Your email inbox is useful. But on its own, it's not remotely enough to manage private events

Paloma adds a Booking Widget that pre-qualifies inquiries before they hit your inbox, an Event Workflow that keeps every detail, change, and note organized, and a Dashboard that shows what guests are loving (and not loving) with your private event program.

With Paloma With Basic Email
  • It takes me about 30 seconds to approve events
  • I can actually see which events are converting and which aren't.
  • We all collaborate on a single email thread. Bliss!
  • The email automatically updated the calendar? Yes!
  • Did anyone reply to the Johnson inquiry?
  • I have no idea how many inquiries we got last month.
  • We both replied to the same inquiry, but with different info.
  • I put the new time on a sticky note. Did you see it?
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Feature Paloma Basic Email
24/7 inquiry capture as standard ✓ ✓
Real-time availability check ✓ ×
Individual space profile ✓ ×
Venue images and videos ✓ ×
Multi-lingual inquiry support ✓ ×
Change capture and workflow sync ✓ ×
Auto-sync with existing calendar ✓ ×
Conversion tracking ✓ ×
Booking insights ✓ ×
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Features

Your inquiries on autopilot, your event team making the magic happen

Paloma pre-qualifies private event inquiries 24/7 in multiple languages across web and social and keeps guests and event teams aligned through a single workflow, all at a fixed low cost.

Booking Widget

No email in the world can compete

Paloma's Booking Widget answers guest questions, shows your spaces, checks availability, and collects every detail your team needs, all in real time and in the guest's own language. An email address just says 'we'll get back to you.'

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Workflow Manager

Transforms your email address into a workflow

Paloma doesn't replace your email. It makes it smarter. Guest changes, team notes, and booking details all flow into a single organized thread that auto-syncs with your calendar. The inbox your team already uses becomes the system they never had.

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Dashboard

Stop guessing, start measuring

How many inquiries came in last month? How many converted? Where are guests dropping off? Email can't answer any of that. Paloma's Dashboard surfaces conversion rates, response times, and booking trends across one location or many, so you know exactly where to focus.

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Offer real-time availability, with waitlisting for unavailable dates

Guests see open dates instantly and request their preferred slot. If a date isn't available, they're added to the waitlist automatically — building a pipeline of future bookings before your team does any outreach.

Paloma booking-widget availability calendar
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From one location to one hundred

Running events across multiple locations? Paloma scales with you. Deploy across your entire portfolio, standardize your booking experience, and share performance insights across every venue from one place.

  • Custom deployment

    Tailored to your portfolio.

  • Full data portability

    No vendor lock-in.

  • Minimal IT overhead

    Uses existing tools.

Weekly Update for Aurora Corporate — All Locations

Apr 28, 2026 → May 4, 2026

Overview

Total Inquiries

72

−4 from last week

Confirmed

43

+2 from last week

Booking Rate

60%

+8% from last week

Stats by Location

Based on the last 7 days

Prime Grill Etobicoke

8
5 63% 2

Prime Grill Downtown Edmonton

6
3 50% 1

Prime Grill South Edmonton

4
2 50% 0

Taverna Regina

5
3 60% 1

Taverna Winnipeg

3
1 33% 0

Taverna Airport

8
5 63% 2

Taverna Hamilton

12
8 67% 5

Taverna Kamloops

4
3 75% 1

Taverna Nelson

6
4 67% 3

Taverna Mississauga

8
5 63% 2

Prime Grill Waterfront

8
4 50% 3

So much more we can't wait to show you

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We're ready to answer any of your questions

Paloma has plans for every type of venue, from smaller local independents to national restaurant and hotel groups. We offer fixed monthly or annual pricing with no commissions, paywalled features, or hidden fees. All plans include a free 15-day trial. View Pricing
Each location includes up to five logins. That's typically enough for a general manager, an event manager, and a few head office team members. Adding users is simple. Just send us an email with the addresses you'd like approved.
You do. Your guest inquiry data, booking history, and event information belong can be downloaded at any time. Paloma never sells or shares customer data with third parties.
Paloma is one flat monthly fee with every feature included. The Booking Widget, Workflow Manager, and Dashboard with performance metrics and guest insights are standard to every plan. Tripleseat prices core capabilities like Direct Book and Insights as separate add-ons, so your final cost depends on which modules you switch on.
Most event management tools are designed to process a transaction. Paloma was built to help hospitality teams turn private events into a significant new revenue stream by delivering exceptional guest experiences at every stage. It starts from the first touchpoint. Paloma's Booking Widget works across your website and social channels 24/7 in multiple languages, pre-qualifying inquiries and making it easy for guests to inquire, explore, and book private events. Guests can browse photos and videos of your spaces, review menus, ask about amenities, check availability, and join a waitlist. No old-school web forms or email addresses. No dead ends or waiting for a reply that may never come. Once a request is approved by the venue team, the Event Workflow handles change requests, updates, and approvals, keeping guests and venue teams aligned using the email and calendar tools they already use. This keeps everything simple. The Dashboard brings everything together with booking histories, performance and revenue stats across one or multiple locations, and insights based on an analysis of guest language during the inquiry process that surfaces what they actually want and where venues can improve. Your data stays yours: fully accessible and portable One flat fee per location. No commissions. No paywalled features. Interested? Visit: https://www.palomaparties.com/get-started
The Paloma Booking Widget works 24/7 in multiple languages to pre-qualify event inquiries. Add it to your website, Instagram, link in bio tools, email signatures, Google listings, and anywhere guests discover your venue and expect to inquire about private events.
No. Paloma does not limit private event inquiries or bookings. Plans are priced based on total guest capacity, not business volume, so your monthly fee stays predictable as you grow. Every plan includes access to all features with no usage limits.

Set up a free trial in minutes. No credit card required.

More inquiries captured. More bookings converted. Less endless back-and-forth. Performance insights included. One flat fee, no annoying add-ons.

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