See how your private events perform, from inquiry volume and response times to what guests ask for and why bookings are lost. It’s all tracked automatically, whether you run one venue or many.
Inquiries, conversion and response times in one view
Every venue
Compare performance across all your venues
Insights
What guests ask for, tracked automatically from every inquiry
Your event history, reports and data in one place
Booking History
Look up any past inquiry or event, with its full conversation and details.
Email Reports
A weekly summary of inquiries, conversion and response times, sent straight to your inbox.
Data Ownership & Export
Download inquiry, booking and event data any time. We never sell or share it.
Performance dashboard
Track your performance
Inquiry volume, conversion rate, response time and booking trends in one view. Spot a slow month or slipping reply times early, and know where to focus your team.
Guest insights
Learn what guests want
Every inquiry tells you something. Paloma picks up what guests ask for, from event types to the details they care about, and turns it into insights automatically, with no extra work for your team. Use it to shape your spaces, menus and packages around real demand.
Group reporting
See every venue at once
Compare revenue, inquiries, response times and conversion across all your venues in real time, and see which ones need support.
Lost bookings & reasons
Find out where you’re losing bookings
See how many inquiries turn into bookings, and why the others don’t. Paloma tracks every lost booking and the reason behind it, whether it was budget, the date or no reply, so you can spot the pattern and win more of the next ones.
Everything your hospitality team needs to run a more successful private events program
The Paloma Dashboard is your central resource for managing and improving your private events programme. Access booking history, manage updates that sync automatically with your email workflows, and monitor performance in one place. Insights powered by guest inquiry analysis help you identify trends, improve conversion, and make smarter decisions across one or many locations.
Yes. The Paloma dashboard gives operators and group managers visibility across every location, every event, and every inquiry in real time.
Most event management tools are designed to process a transaction. Paloma was built to help hospitality teams turn private events into a significant new revenue stream by delivering exceptional guest experiences at every stage.
It starts from the first touchpoint.
Paloma's Booking Widget works across your website and social channels 24/7 in multiple languages, pre-qualifying inquiries and making it easy for guests to inquire, explore, and book private events.
Guests can browse photos and videos of your spaces, review menus, ask about amenities, check availability, and join a waitlist. No old-school web forms or email addresses. No dead ends or waiting for a reply that may never come.
Once a request is approved by the venue team, the Event Workflow handles change requests, updates, and approvals, keeping guests and venue teams aligned using the email and calendar tools they already use. This keeps everything simple.
The Dashboard brings everything together with booking histories, performance and revenue stats across one or multiple locations, and insights based on an analysis of guest language during the inquiry process that surfaces what they actually want and where venues can improve.
Your data stays yours: fully accessible and portable
One flat fee per location. No commissions. No paywalled features.
Interested? Visit: https://www.palomaparties.com/get-started
You do. Your guest inquiry data, booking history, and event information belong can be downloaded at any time. Paloma never sells or shares customer data with third parties.
