Operations

Never lose an event detail again

Headcounts change, menus get picked, deposits come due, and it all lives in a busy inbox. Paloma tracks every detail from your emails, updates your calendar and reminds your team what needs doing next.

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Everything you need to run your events and grow revenue

Built-in automations that save your team time and turn more inquiries into booked events.

Confirm by Reply

A simple email reply confirms the booking, updates the event and adds it to your calendar.

Revenue Report

See what your private events bring in. Final sales from each event are tracked in one place, so you can follow revenue over time.

Event Pipeline

See which events are in discussion, booked or lost at a glance, without digging through email.

Integrations

Works with Gmail, Outlook and Google Calendar, and installs on Wix, Squarespace and most websites.

Pre-qualified inquiries

Leads ready to close

Every inquiry arrives as a short summary with the date, headcount, occasion, budget and preferences. No more back-and-forth to get the basics, so your team can confirm on the first reply.

Reminders & follow-ups

Always know what’s next

Every morning, Paloma tells your team what needs a reply, what’s still outstanding and what’s coming up. Every message and detail for each event sits in one place, so anyone on your team can pick it up and spend their time making each event feel personal.

Change requests & auto-sync

Every change, synced

When your team confirms a booking by email, Paloma marks the event as booked and adds it to your calendar. When a guest’s headcount goes from 56 to 57 or the date moves, the event details and calendar update on their own. Every detail stays in sync, automatically.

Multi-venue management

Run every venue from one place

The multi-venue digest rounds up new inquiries and guests waiting on a reply across all your locations, and lands in your inbox on the days you choose. Group and regional managers can see at a glance which venues are on top of things and which ones need a hand, without logging into each one.

Union Local 613 · Ottawa

Fifteen years in, event bookings now outnumber regular reservations, and replies that took two days were losing them.

“My conversion rate was awful. Now my conversion rate is close to 85, 90%, I kid you not.”

Ivan Gedz · Owner, Union Local 613

Everything your hospitality team needs to run a more successful private events program

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Questions venues ask

We're ready to answer any of your questions

The Paloma Event Workflow keeps every private event in a single email thread from first inquiry through to event day. Changes, confirmations, and updates are automatically reflected in your Event Success Hub, helping guests and venue teams stay aligned and giving everyone a clear view of what happens next.
Paloma manages the full lifecycle. From first inquiry through contracts, menus, deposits, and day-of execution, your team has everything they need in one place.
The Paloma Dashboard is your central resource for managing and improving your private events programme. Access booking history, manage updates that sync automatically with your email workflows, and monitor performance in one place. Insights powered by guest inquiry analysis help you identify trends, improve conversion, and make smarter decisions across one or many locations.
Yes. Paloma's Booking Widget, Concierge, and Dashboard features sync with Gmail and Google Calendar so your events are always reflected in your team's schedule. More integrations are on the way.
Yes. The Paloma dashboard gives operators and group managers visibility across every location, every event, and every inquiry in real time.